Privacy Policy

1. Information We Collect

We only collect personal information that is reasonably necessary to run our business and provide you with our services. This may include: [1]

Contact Information: Name, email address, phone number, and physical or mailing address provided via contact forms or account creation. [1, 2]
Transaction Data: Billing information and details about products or services you purchase from us (note: payment card details are typically handled securely by our third-party payment processors and are not stored by us). [1, 2, 3]
Usage & Device Data: IP address, browser type, operating system, and pages visited on our site, gathered automatically via cookies or analytics tools. [1, 2, 3]

2. How We Use Your Information

We use the information we collect for specific business purposes, including:

To respond to your inquiries, questions, or customer service requests.
To process transactions, fulfill orders, and deliver products or services.
To send periodic promotional emails or newsletters (only if you have opted in; you can unsubscribe at any time).
To improve our website functionality, security, and user experience. [1]

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only with trusted third-party service providers who help us operate our business (such as payment gateways, shipping partners, or website analytics providers), and only under strict confidentiality agreements. We may also disclose data if required by law. [1, 2, 3]

4. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal data from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure. [1, 2, 3]

5. Data Retention

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. Once no longer needed, data is securely deleted or anonymized. [1, 2, 3]

6. Your Privacy Choices & Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise these rights, or to opt out of marketing emails, please contact us directly. [1, 2]

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. The updated version will be posted on this page with a revised "Last Updated" date. [1, 2, 3, 4]

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

509 Restoration
info@509restoration.com
509-731-4489